Terms of service

Welcome to Lucy Fever Rose. These Terms of Service ("Terms") outline the rules and conditions that apply to your use of our website, products, and services. By accessing our website or purchasing from us, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please stop using our website.

Use of Our Website

By using our website, you agree that you:

  • Are at least 18 years old, or access the website under the supervision and permission of a parent or legal guardian.
  • Provide accurate and up-to-date information when placing an order.
  • Use our website only for lawful purposes.
  • Will not attempt to disrupt, damage, or interfere with the security or operation of our website.

Lucy Fever Rose may limit, suspend, or terminate access to our website if these Terms are violated.

Product Details

We make every reasonable effort to ensure that product descriptions, photos, colors, prices, measurements, and other information on our website are accurate.

However:

  • Colors may look slightly different depending on your screen or device.
  • Measurements may have minor variations due to manual measuring.
  • Product availability may change at any time without advance notice.
  • Product details may differ slightly depending on the material, style, or production batch.

We reserve the right to change, update, replace, or discontinue any product without prior notice.

Prices & Payments

Unless otherwise indicated, all prices on our website are shown in U.S. Dollars (USD).

Orders are processed after payment has been successfully authorized.

Lucy Fever Rose reserves the right to:

  • Correct pricing, product descriptions, or publishing errors.
  • Cancel orders when products are no longer available.
  • Decline transactions that appear unauthorized or suspicious.
  • Request additional information when needed to verify an order.

If we cancel an order after payment has been received, any applicable refund will be returned to the original payment method.

Order Confirmation & Acceptance

Placing an order does not automatically guarantee that the order will be accepted.

An order confirmation email indicates that we have received your request, but it does not necessarily constitute final acceptance of the order.

We may cancel or decline an order for reasons including:

  • Inventory or availability issues
  • Payment verification concerns
  • Pricing or product listing mistakes
  • Suspected fraudulent activity
  • Shipping limitations
  • Violation of these Terms

If payment has already been collected and the order is canceled, you will be notified and an applicable refund will be provided.

Shipping

Orders are shipped in accordance with our Shipping Policy.

Any delivery dates or timeframes shown on our website are estimates and should not be considered guaranteed delivery dates.

Lucy Fever Rose is not responsible for delays resulting from shipping carriers, severe weather, holidays, transportation interruptions, incorrect addresses, or other circumstances outside our reasonable control.

Once an order has entered the fulfillment process, we may be unable to change the shipping information.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must meet the applicable return requirements and contact Customer Support before sending merchandise back.

Items that fail to meet our return conditions may be ineligible for a refund.

Intellectual Property

All materials available on the Lucy Fever Rose website, including but not limited to:

  • Brand names and logos
  • Product photographs
  • Graphics and illustrations
  • Product descriptions
  • Website copy
  • Page layouts
  • Icons and visual elements

are owned by or licensed to Lucy Fever Rose and are protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, republish, or use our website content for commercial purposes without prior written authorization.

Prohibited Activities

You agree not to use our website to:

  • Participate in fraudulent, unlawful, or unauthorized activities.
  • Attempt to access restricted areas, systems, or accounts without authorization.
  • Upload or distribute viruses, malware, or other harmful software.
  • Interfere with the website's functionality, security, or performance.
  • Collect, misuse, or exploit information belonging to other customers.
  • Use the website in any way that could harm our business or other users.

We reserve the right to take appropriate action against prohibited or unauthorized activity.

Third-Party Websites & Services

Our website may include links to third-party websites, applications, or services.

These third parties operate independently of Lucy Fever Rose, and we are not responsible for their content, availability, security, policies, or business practices.

Your interactions with third-party services are subject to their own terms and policies.

Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as is" and "as available" basis.

While we make reasonable efforts to maintain accurate and accessible website content, we do not guarantee that the website will always operate without interruption, errors, security issues, or outdated information.

Limitation of Liability

To the maximum extent permitted by applicable law, Lucy Fever Rose will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or purchase of our products.

Where liability cannot legally be excluded, our total liability related to an order will not exceed the amount actually paid for that order, except where applicable law requires otherwise.

Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and managed when you browse our website or place an order.

By continuing to use our website, you acknowledge the applicable privacy practices.

Changes to These Terms

We may revise these Terms of Service from time to time to reflect updates to our business, services, practices, or applicable requirements.

Any revised Terms will be published on this page and will take effect when posted unless otherwise stated.

Your continued use of our website after changes are published means that you accept the updated Terms.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict-of-law principles.

Any dispute relating to these Terms or your use of our website will be handled by a court with appropriate jurisdiction.

Contact Us

If you have questions about these Terms of Service, please contact our Customer Support team.

Lucy Fever Rose

Email: shop@lucyfeverrose.com

Business Address:

1041 Sheldon Ave SE Apt 2
Grand Rapids, MI 49507
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours and is always happy to assist you.